Vacancy - Customer Service Agents Needed

Job Vacancy At HAK Air Nigeria Ltd

Our Client:

HAK Air was incorporated in 1990 primarily to serve as a charter airline and it was mainly involved in HAJJ operations.

The airline is presently underway to commence scheduled commercial operations within Nigeria and ultimately expand its shores to West Africa, the rest of Africa and the entire World.

HAK Air Nigeria Ltd, looking to employ suitable qualified candidate to fill the vacant position of Customer Service Agents.

Vacancy - Customer Service Agents.

Job Type: Full  time

Location: Abuja, Port-Harcourt, Owerri, Uyo & Sokoto, NG

Job Description:

As an airline customer service agent, you would usually work for an airline, or for a ground services

agent on behalf of an airline. Your job would include:

Dealing with passenger enquiries about flight departures and arrivals

Checking passengers in

Giving seat numbers

Providing boarding passes and luggage labels

Telling passengers about luggage restrictions

Weighing baggage and collecting any excess weight charges

Taking care of people with special needs, and unaccompanied children

Calming and reassuring nervous passengers.

To provide assistance to all passengers to the highest standard of customer service at all times,

especially in the event of delays, cancellations and diverted flights.

To deal with all customer enquiries received on the Information Desk

To deal with all customer enquiries with regard to car parking

You may sometimes help passengers who have flight connections.

Job Requirements:

B.Sc/BA/HND in any discipline,

At least three years experience. However fresh graduates that   demonstrate

willingness to learn and are ready to make a career in Aviation will be considered

Basic computer knowledge is preferred.

Demonstrated leadership skills in the work place preferred.

Strong communication skills to converse professionally with customers and employees are

ideal.

How To Apply:

All interested candidates should forward their detailed CV to the relevant email addresses:

Send email to: csa@hakair.com

specified for each of the positions above using the position applied for and preferred

location as the subject of the email.

Candidates should note that applicants that choose

their present location as their preferred location stand better chance of consideration.

Application closes on 31st July, 2013