Urgent Vacancy At Forxan Infomediais
Our Client:
Forxan Infomediais a dedicated bespoke solutions provider with modern innovative e-Design. Our services include Research & Development.
Our clients base are varied.
We specialise in providing bespoke solutions which cover areas such as all aspects of website design, e-commerce, analytics and consultancy.
Forxan Infomediais required the services of the following positions below:
Job Title: Technical Account Manager - SaaS / Accounting Financial Software.
Location: Lagos, Nigeria
Job Description:
This is a unique opportunity for an Technical Account Manager to really make a difference to the future of this exciting business with the possibility to take on more responsibility as the business grows.
We need a highly skilled Technical Account Manager to support our existing customers and help in the set-up of new customers.
If you are experienced in SaaS or financial software sales and project implementation, ideally with knowledge of accounting systems or transactional billing, we would like to hear from you.
Job Responsibilities:
Reporting to the General Manager, the Technical Account Manager will be responsible for maintaining the highest level of customer satisfaction for all customers looking after the customer relationship and communications for key accounts covering implementation of new business, retaining client relationships and developing further business.
The Technical Account Manager will provide a client interface with the technical team through initial service implementation and day to day customer service matters. In addition the successful Technical Account Manager will be business minded with a high level of attention to detail and be able to manage multiple clients, budgets and timing plans simultaneously.
Job Requirements:
Be experienced in key account management and the implementation of solution based products and outsourced services
Have a proven sales/account management history throughout their career with references
Have an understanding of financial departments, credit control and transactional processes
Have a track record developing strong customer relationships at senior level
Be able to have clear and concise technical discussions with customers and our Technical team and be able to capture their requirements.
Excellent interpersonal skills are essential to be able to hold senior client conversations as well as able to get on with a wide range of characters internally.
Remuneration and Conditions of Service:
Work from home Basic $150 - $250 per month + Bonus depending on performance and target after a successful 3 month probationary period.
Closing Date: 17th January, 2014
To Apply
No comments:
Post a Comment